Privacy

Equestrix.com respects your rights to privacy.  Although most of the information on our website is accessible without the user needing to supply any personal details, it is necessary to supply these details when placing an order. Your details will only be used for the purposes of administration in order to inform the customer of any offers or new products, or to liaise with any third parties involved with your order.  The customer can at any time, free of charge and upon request, withdraw permission for his details to be used for the purposes of direct marketing. In order to do so, he should send notification by email to info@equestrix.com.

 

Your personal details will never be shared/sold to any third party. Our employees and those of any third party we deal with are obliged to respect the confidentiality of your personal details.

Equestrix.com is able to return anonymous payments as well as non-personalised payments through browsers or IP addresses, the programme that you are using for payment or the domain name of your internet site. This enables us to optimise our website for users.  

 

Personal payment details are securely stored in a system where there is no public access to these details.

 

Equestrix.com uses cookies. Cookies are small text files which are stored on the user's own individual PC. This allows equestrix.com to recognise you when you return to the site and recover information regarding the use of our services.  This information enables us  to adapt and improve our webshop for the benefit of our users.  The user may delete the cookies at any time.  In order to do this, you must refer to your navigation instructions. 

 

If you decide to provide written feedback, you may choose whether or not to submit your name or other personal details. We reserve the right not to publish any comments that do not comply with the conditions of our site.